Last Updated: June 2025
At MadeByMyHand.com (operated by Min Aslan Grup E-Ticaret Lojistik Hafriyat İthalat İhracat Ticaret ve Sanayi Limited Şirketi), we protect your personal data with the highest standards. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect:
- Personal Data: Name, email, phone, shipping/billing address.
- Payment Information: Processed securely via Stripe/PayPal (we don’t store card details).
- Technical Data: IP address, browser type, cookies (see Section 4).
- Communications: Emails, customer service chats.
2. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Process orders | Contract fulfillment |
| Send updates (e.g., shipping alerts) | Legitimate interest |
| Improve our website | Consent (via cookie banner) |
| Prevent fraud | Legal obligation |
| Marketing (if opted-in) | Your consent |
3. Data Sharing & Third Parties
We only share data with:
- Shipping Partners (DHL, Aras Kargo) for delivery.
- Payment Processors (Stripe, PayPal) for transactions.
- Legal Authorities if required by Turkish law (KVKK Article 8).
We never sell your data.
4. Cookies & Tracking Technologies
We use:
- Essential Cookies: For checkout functionality.
- Analytics Cookies: Google Analytics (anonymized data).
- Marketing Cookies: Only with consent (e.g., Facebook Pixel).
Manage Preferences: Adjust via our Cookie Settings popup.
5. Data Retention
We keep your information:
- Orders: 10 years (per Turkish tax law).
- Marketing consents: Until you unsubscribe.
- Inactive accounts: Deleted after 3 years.
6. Your Rights
Under GDPR/KVKK, you can:
- Access or delete your data.
- Correct inaccuracies.
- Withdraw consent (e.g., unsubscribe from emails).
- Object to processing.
Requests: Email [email protected] with “Privacy Request” in the subject. We respond within 30 days.
7. International Transfers
Data may be transferred outside Türkiye/EU to:
- US-based services (e.g., Google) under Standard Contractual Clauses.
8. Children’s Privacy
We do not knowingly collect data from children under 13 (16 in EU).
9. Security Measures
- SSL encryption on all pages.
- Regular security audits.
- Staff training on data protection.
10. Changes to This Policy
Updates will be posted here with a new “Last Updated” date.
11. Contact Us
Data Controller:
Min Aslan Grup Ltd. Şti.
Limonluk Mah. 2453 Sk. Ofis Çözümleri No: 3C, Yenişehir/Mersin
Email: [email protected]
MERSIS No: 0623225947000001
For KVKK-specific inquiries:
Turkish Legal Representative: [Name/Contact if appointed]
Key Compliance Notes:
- Aligns with KVKK (Law No. 6698) and GDPR.
- Includes mandatory disclosures for Turkish e-commerce (Law No. 6563).
- Links to Cookie Policy and Terms of Service.
Next Steps:
- Add a checkbox at checkout: “I agree to the Privacy Policy.”
- Link this page in your website footer.
Would you like me to draft a shorter Cookie Policy as a subpage? Or proceed to another page (e.g., Terms of Service)?
