Last Updated: June 2025
Welcome to MadeByMyHand.com, operated by Min Aslan Grup E-Ticaret Lojistik Hafriyat İthalat İhracat Ticaret ve Sanayi Limited Şirketi (Trade Registry No: 71177, MERSIS: 0623225947000001). By using our website, you agree to these legally binding terms.
1. Definitions
- “We/Us”: The company listed above.
- “You”: The customer or website visitor.
- “Products”: Handmade goods sold on our site.
2. Order Acceptance & Pricing
- All orders are subject to availability (handmade items may have limited stock).
- Prices are in USD/TRY/€/£ and include VAT where applicable.
- We reserve the right to cancel orders for pricing errors (Article 6 of Turkish E-Commerce Law No. 6563).
3. Payment Methods
Accepted:
- Credit/Debit Cards (processed via Stripe/PayPal)
- Bank Transfer (for Turkish customers)
- Note: Your card may be charged immediately for pre-orders.
4. Shipping & Delivery
- See our Delivery Policy for timelines.
- Customs Fees: International buyers are responsible for import taxes.
- Risk of Loss: Products become your responsibility once delivered to the carrier.
5. Returns & Refunds
- Damaged Items: Report within 48 hours with photos to [email protected].
- Returns:
- Accepted within 14 days for unused items (per Turkish Consumer Protection Law No. 6502).
- Customer covers return shipping unless the error is ours.
- Refunds: Processed within 10 business days to the original payment method.
6. Intellectual Property
- All designs, logos, and content are owned by us (protected under Turkish Law No. 5846).
- You may not reproduce products sold here for commercial purposes.
7. User Responsibilities
You agree not to:
- Use our site for illegal purposes.
- Share false information during checkout.
- Reverse-engineer our products.
8. Disclaimers
- Handmade Nature: Slight variations in color/texture are normal and not defects.
- Website Use: We’re not liable for temporary downtime or viruses from third-party links.
9. Governing Law & Disputes
- These terms are governed by Turkish law.
- Disputes will be resolved in Mersin Courts (per Turkish Code of Civil Procedure).
10. Changes to Terms
We may update these terms; changes take effect when posted here.
11. Contact Us
Company Address:
Limonluk Mah. 2453 Sk. Ofis Çözümleri No: 3C, Yenişehir/Mersin, TÜRKİYE
Email: [email protected]
Phone: +90 XXX XXX XXXX
